Volunteer Salesforce Administrator

Key Responsibilities:
Create, manage and train salesforce software and account
Provides training and user support ticket assistance to internal and external users for Salesforce and other business systems
Creates and maintains comprehensive documentation for systems, processes, and procedures
Works closely with other stakeholders, departments, and external vendors to support business objectives and projects
Monitors and maintains data and provides reports and visualization dashboards as needed
Manages user licenses including new user setup/deactivation, roles, profiles, permissions and public groups
Assists with identifying gathering requirements from users and stakeholders
Monitors user adoption