Systems Operations Specialist

Mission Statement:

Our vision is that society will one day equip altruistic organizations as well as we equip for-profit companies. Over the years, we’ve seen new technologies enable corporations to shape our culture, alter our ecosystem, and usher in new realities we never thought possible. Most non-profit organizations, on the other hand, are totally bereft of technical capability. While they focus on matters paramount to humanity-homelessness, civil rights, environmental sustainability, etc.-they are left to make change with few resources other than selfless dedication and sheer willpower. We will ensure mission-driven nonprofits receive the technical support they need to modernize. There already exists an army of folks working for positive change, we will give them the digital boost they need to exponentially increase their positive impact. We already have the heroes, Digital Aid Seattle is just giving them a tech super-power.

Type of help: Description: We do the stuff in our Mission Statement. We hold ourselves and each other to high standards Everyone here commits to working at least 4h/week for at least 6 months. We vet our volunteers--only hiring 10% of those who apply. Volunteers need to be endogenously-driven and self-managed--taking ownership over the impact they create. Being on our team is highly rewarding We create tangible impact in the world, serving as a force-multiplier of the work noble non-profits are already doing. This impact is far beyond what any one of us could have by volunteering for those beneficiary non-profits directly. We are the confluence of best practices gleaned from many of our full-time & prior employers (Google, Apple, Microsoft, Amazon, etc.). For those earlier in their career, working with DAS is an opportunity to create a portfolio showcasing competency and impact earned in the face of real-world constraints and compromises. We collectively create a community not only defined by its camaraderie and kindness, but one where we push ourselves and each other to grow, learn, and deliver.
Languages spoken: ENGLISH
What else ...: Key attributes for success: - Systems Thinking and design mindset - High emotional intelligence (EQ) - Calm under pressure and results-driven - Positive, encouraging, and supportive of others - Open to feedback and continuous improvement
How many travelers can volunteer?: Ask Digital Aid Seattle or Do NOT apply through VolunteerMatch. Please apply here instead. https://www.digitalseattle.org/volunteers
Accommodation suggestions: N/A
Hours expected: We'll work with your schedule. Weekdays - Daytime and Evening Weekend - Daytime and Evening
Availability: Responsibilities: - Research, analyze, and incorporate new tools into the organization’s technology ecosystem. - Build, maintain, and optimize Airtable to meet the operational needs of various teams. - Assist users in managing interfaces, troubleshooting issues, and navigating the tools effectively. - Ensure best practices for managing relational databases, focusing on data integrity, system organization, and change management. - Maintain detailed release notes and documentation for system changes and tool integrations, coordinating with relevant stakeholders. - Work closely with other DAS teams to ensure tools and systems align with operational goals and strategies.
Wish List: Preferred Qualifications: - Experience with SaaS platforms, relational database management, and tool integration. - Familiarity with system automations, interface design, and third-party integrations (e.g., Zapier, Integromat). - Knowledge of change management, system documentation, and user support processes. - Strong problem-solving skills with a proactive approach to issue resolution.
How would you like to volunteer?:
Virtual (you can do it from a computer, home or anywhere)
In Person (you'll go to a physical location)
Cause Category:
Arts & Culture
Emergency & Saftey
Immigrants & Refugees
Seniors
Sports & Recreation
Faith Based
Computers & Technology
Justice & Legal
Advocacy & Human Rights
Animals & Wild Life
Children & Youth
Families
Women
Hunger
Health & Medicine
Politics
Community
International
Disaster Relief
Homeless & Housing
LGBTQ+
Veterans & Military Family
Race & Ethnicity
Environment
People with Disabilities
Crisis Support
Education & Life Skills
Length of Time :
Short-Term ( one time or less than a month)
Long Term ( 30 days or more)
Region:
USA
Canada
Caribbean
Central America
Middle East
South America
Africa
India
Europe
Asia
Australia

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