Since 2014, NOMV pioneered online peer-to-peer support and mentorship in the veterinary community across our Facebook forums. Lifeboat extends this model further by providing anonymity for users as they are paired with a team of veterinary professionals trained in peer support who will accompany and mentor these individuals through their crisis. The program modifies the concept of a "warm line" where individuals can expect to receive an asynchronous response from their peers once per day at a minimum (i.e. this is not a synchronous chat service). The Lifeboat volunteers are supported by partnerships with the Veterinary Social Work program at University of Tennessee and the Department of Psychological Sciences at Auburn University.
Lifeboat relies on a community of trained volunteers who help provide reciprocal accountability to their peers seeking support. Through Lifeboat, veterinary professionals help each other by listening to and validating each other’s experiences. Interactions are anonymous. We made this decision deliberately to facilitate a sense of safety. We want people to feel they can share what is bothering them without fear of repercussions.
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