Helpline Call Specialist

The Women’s and Children's Crisis Shelter is looking for volunteers who are passionate about helping others and interested in gaining experience working with our crisis intervention team.

Help women break the cycle of violence by providing resources and tools to help stop the violence against women.

Duties include:

Provide crisis support via hotlines by conducting assessments and talking with clients.
Determine the need of the caller and establish an intervention plan if needed.
Make a referral to the Case Managers if assessments prove a need.
Provide support via online chatting services for potential clients

Type of help: To provide resources and tools to help stop the violence against women.
Languages spoken: English
What else ...: In 1977 a group of community citizens came together to learn more about a problem that had just recently been named: Domestic Violence. The Southern California Coalition on Battered Women had been formed the year before, and communities all across the United States were waking up to this ever-growing problem. The first action the committee took was opening a hotline. Calls began almost immediately. But, what to do with the victims? Some of the founders opened up their homes to the fleeing women and children. They knew this was not a long-term answer, so in 1978 they rented a house to use as their first shelter. Since then the Women’s and Children’s Crisis Shelter has diligently served victims of domestic violence: women, men, and their children. Our mission is to provide safety, shelter and hope to victims of domestic violence. As part of our program we collaborate with other agencies to improve overall health, wellness and economic stability; provide culturally relevant and supportive intervention; provide educational information for the prevention of family violence and maintain a 24-hour hotline. We operate on a 24-hour basis and all of our programs are free-of-charge. WCCS was founded on the belief that everyone has the right to a violence-free environment; that violence, be it physical, actual or threatened, emotional or psychological, has no place in healthy relationships. We are dedicated to helping the victims at whatever stage they are.
How many travelers can volunteer?: Unlimited
Accommodation suggestions: N/A
Hours expected: TBD
Availability: ASAP
Wish List: N/A
How would you like to volunteer?:
Virtual (you can do it from a computer, home or anywhere)
In Person (you'll go to a physical location)
Cause Category:
Arts & Culture
Emergency & Saftey
Immigrants & Refugees
Seniors
Sports & Recreation
Faith Based
Computers & Technology
Justice & Legal
Advocacy & Human Rights
Animals & Wild Life
Children & Youth
Families
Women
Hunger
Health & Medicine
Politics
Community
International
Disaster Relief
Homeless & Housing
LGBTQ+
Veterans & Military Family
Race & Ethnicity
Environment
People with Disabilities
Crisis Support
Education & Life Skills
Length of Time :
Short-Term ( one time or less than a month)
Long Term ( 30 days or more)
Region:
USA
Canada
Caribbean
Central America
Middle East
South America
Africa
India
Europe
Asia
Australia
Create Crafts For Change:
Crafts for Non-Profits
Crafts for Adults & Seniors
Crafts for Communities
Crafts for Kids
None

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